Neato.

'Paula wrote to BC credit union to let them know their website gave her inaccurate directions to a nearby ATM. Within a few days, she received a personalized apology note and a little something extra.

Alana from the BC credit union quickly responded:

"Thank you very much for bringing this matter to our attention. I can understand your frustration of being misdirected by us. We were unaware of any problems with the ATM mapping feature on our website, and upon receiving your email have been in contact with our technology partners to ensure that all mapping errors are corrected as quickly as possible. The specific information you have provided us with has definitely helped us narrow down where the issue exists, and we truly appreciate the time you have taken to send us this information."'

BC Credit Union Apologizes To Customer With Humble Pie

Wonder if it's true.

'Did you know that when you search on some travel sites, your web browser could betray you?

I’ll tell you what you need to know to make sure you’re getting good rates online.

Some travel sites using tracking software—commonly called ‘cookies’—to track your movements and clicks on their site.

Some use cookies to make sure you never see the same fare twice, so their ticket inventory appears bigger.

But cookies aren’t harmless, especially if they’re used to flag you as a big spender.

This could happen simply by clicking on one too many four-star hotels, for example.

The travel site might then hide the cheapest fares and present you with more expensive options.

So here’s the solution: simply delete your cookies. For most browsers, it’s just two clicks in the “Tools” or “Preferences” tab.

So next time you search, try clearing your cookies and you might just be surprised what your browser wasn’t showing you.'

Your Browser Will Betray You