'This is turning out to be a bigger disaster than Malibu'

I know better than to answer a phone call in the 10 minute period before leaving for the day. It always ends up being a clueless person with a huge problem, and I'm on a schedule, people!

Luckily I didn't have to explain the difference between the two companies and how even though we are the same, we're different. She asked for the 800 number.