Maybe.....I am....a nerd.

Remember my nifty new process?

Well today was the first day using it and I'm quite chuffed about it.

Granted it was a lot of work, but it got done and should be easier now that all the formatting has been established.

[This is why I was so quiet on the posts today.]

After my Management took a look at it, I received what I think was a backhanded compliment in regards to others begin able to do the process in case of my absence:

'Unlike others on the team, you have a brain that works differently, and can do that sort of thing.'

Ha ha.

Then as I got back to my regular work, I realized how I document EVERYTHING.

I note every ticket with every email and phone call regardless how mundane it may be.

[When I worked in a call center way back when, we had to document everything lest some customer called in lying, and if you didn't have documentation, that could mean being out on your keister.]

Plus, I keep spreadsheets.

One to track my time worked and lunch breaks [this has come in extremely handy when dealing with Management].

And another that tracks each ticket I've worked.

All color coded, and with redundant back up files.

Yep.

I'm a nerd.