The City of Denver Moves In To The 21st Century

It's about time. Geesh. They should have had this long ago. Hickenlooper is a cool Mayor and should have run for Governor.

Mayor unveils phone service for just about anything

DENVER - As of Friday morning, Colorado's capital has a new, free service to help with everything from applying for a marraige license to reporting a missing street sign.

Denver Mayor John Hickenlooper announced the activation of Denver's 311 system Friday on 9News 6am.

"311 is the city's non-emergency information number and it will revolutionize Denver's approach to customer service by providing our residents and businesses with the ability to make 'one call to City Hall' for all of their city-related questions," said Mayor Hickenlooper. "From reporting a pothole or purchasing a park permit to starting a new business or getting a marriage license, 311 will handle it all."

Trained 311 customer service agents will either answer questions and provide information on the spot, or they will assign a tracking number to the inquiry if a special service is requested. The tracking number allows citizens to follow their requests for service through the City system online at www.denvergov.org

In addition to calling 311, city-related questions or concerns can be e-mailed to 311@ci.denver.co.us311@ci.denver.co.us

You can also fax 720-913-8490 or by walking in to the 311 center for person to person contact at the Webb Municipal Building at 201 West Colfax in Downtown Denver.