Thursday, April 20, 2006

From Consumerist

Indian Telemarketers Having Nervous Breakdowns

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'The US and Australia rank among the highest in oral abusers of Indian telemarketers.

    “Call-center workers in India are having nervous breakdowns after being abused by fed-up Australians.

    “Some companies are regretting outsourcing this business to India because of the damage it does to their products’ reputation,” said James Organ, director of Australian research organisation Callcentres.net”

The article goes on to suggest that racism and xenopobia may play some part in the former and present British colonies’ frustration with Indian telemarketers.

We think, however, annoyance is a universal language.'

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